Lifetime Guarantee

Break them? We have got you. Every pair of Havaners® sunglasses comes with our Lifetime Guarantee. If your sunglasses break because of a manufacturing fault or an accident during normal use, we will repair or replace them at no extra cost.

What is covered

The Lifetime Guarantee applies to all standard Havaners® products and covers:

• Manufacturing faults
• Accidental damage during normal, everyday use

What counts as accidental damage?

Accidents happen. Things like:

• Dropping your sunglasses on a run or a ride
• Sitting on them by mistake
• Knocking them off your head or out of your pocket

What is not covered

• Lens scratches
• General wear and tear
• Loss or theft
• Deliberate misuse or neglect, such as bending the frames on purpose or storing them somewhere unsafe
• Repeated damage in a short space of time that suggests improper use
• Modifications, such as sanding, reshaping or customising parts

We look at every claim individually. Where it is reasonable to see the breakage as accidental, we will honour the guarantee. It sits on top of your legal rights, which are not affected.

How to make a claim

1. Email sales@havaners.com with your order number.
2. Attach a few clear photos of the damage.
3. We will review your claim and let you know the next steps.

Why we do it

Repairing a pair you love is better for the planet, and for your pocket, than throwing it away. We would rather keep your sunglasses in use for as long as possible. A little care helps too, so have a look at our sunglasses care guide.

Looking for returns instead? See our Refund Policy or Shipping & Returns. Ready for a new pair? Shop all sunglasses.